UK Tax Rebate FAQs

Yes, you can. Although their service is free, you should be prepared to invest time and the cost of phone calls and postage. You can call HMRC’s customer help line to get you started, the number is available on their website (local call rate). However, please be aware that HMRC will only accept tax rebate claims which are submitted using the proper forms and in writing (not email or by telephone), otherwise your claim may be rejected.

Yes, you can. However, you may find that if you are not familiar with Self Assessment or how to complete a tax return properly, you may find the process frustrating and time-consuming, not forgetting that tax returns need to be completed correctly and within HMRC’s deadlines in order to avoid penalties. You may also find that trusting an accountant like ourselves will ensure that your tax affairs are dealt with properly and save you considerable time.

Absolutely. We can transfer the money directly into your nominated bank account in your chosen currency for a standard administration fee which the bank will state (this is because our own bank will charge us to make overseas bank transfers).

No we are the only company that does not charge VAT.

No. We do not charge anything extra to our fees. This means that we will spend as much time as necessary to finalise your claim, without charging you for any extra time your claim may require.

First, contact us by filling the online form, by emailing info@taxday.co.uk or by telephone on 01634 812 228, so we can assess if you have a valid case for a tax rebate. The assessment is free of charge. If it turns out you could be due a tax rebate or if HMRC makes it mandatory for you to submit a tax return, we’ll tell you what documents you need to supply and repeat the applicable fee for your case, just to make sure that you are happy to use our services.

From the time you supply us with your completed claim pack and all relevant documents, we will submit your tax rebate claim to HMRC within 24/48 hours. HMRC will generally take 4-6 weeks at their end to treat your claim and issue payment. However, this could take longer if HMRC requests additional information or documents from you.

You can go back 4 tax years. The earliest you can go back is, therefore, 6th April 2016.

Our fees are among the most competitive in the market. They depend on the type of claim:

• For a Leaving the UK Tax Rebate (whether you are a UK citizen or not), we charge a 20% rate from the refund value, subject to an £80 minimum admin. We charge whichever amount is the highest, either the administration fee or the 15% rate, not both.
• For Tax return services, we charge we charge 20% rate from any refund value (should you qualify for a tax rebate), subject to a £99 minimum admin fee per tax return. We charge whichever amount is the highest, either the administration fee or the 20% rate, not both.

Yes, we can! If you are missing any P60 or P45, you can obtain a statement of earnings from your employer(s) yourself and forward it to us. If you want us to obtain a statement of earnings on your behalf, the cost is £20 per statement of earnings and it will be deducted from the tax rebate due to you.

No, the National Insurance contributions you paid via your employment in the UK are non-refundable. As a UK resident at the time, your contributions would have helped fund state benefits for the ill or the unemployed (like Tax Credits, Employment benefit or Disability benefits, etc.), regardless if you ever claimed these benefits yourself or not.

We charge a fee for our services in order to cover our own administration costs, including telephone calls, postage, and our own time. Some claims could be quite tricky and require several man-hours to resolve. Our fee structure means that we actually don’t charge you for the extra time a claim could take.

Many British citizens and foreign nationals recognize the fact that claiming a tax rebate may at times prove a lengthy and complicated process, especially if you are missing documents or your circumstances are unusual. They may also not be familiar with the UK tax system or feel able to deal with paperwork, forms and calculations themselves, which is why they would prefer to use a reputable tax agent like TaxDay to deal with their tax affairs on their behalf, as quickly as time permits and efficiently.

In addition to your fully completed claim pack, you need to supply all P60 and P45 forms for the tax years you wish us to look at.

This is because HMRC’s rules are very strict when it comes to representing a tax payer and being allowed to deal with their tax affairs. HMRC insist to see a “wet” signature on the documents we are requested to send them as proof that we are authorised to represent you. An email signature or a photocopy of your signature is therefore not acceptable according to HMRC.